Exchange policy
We want you to be happy with your purchase from IMAGEMAKERS Corporate Wear. If for any reason you need to exchange an item:
- To initiate an exchange, please contact us for a form, which will be sent to you. Include this form with the return items please.
- Returned items must reach us within 30 days of the order despatch date.
- To be eligible for exchange, clothing items must remain unworn, unwashed and unaltered.
Size exchanges
- Items for exchange will be for the customer’s cost.
- Items returned for size exchanges will follow our standard production timelines.
- Additional charges resulting from style exchanges must be settled before the exchanged items are despatched.
Please note
- We will not be liable for damage caused by mishandling and/or failure to follow our care instructions.
- Slight shade differences may occur between different dye-lots in fabric deliveries, also between different fabric qualities of the same colour, which are commercially acceptable as per International Standards.
For any return-related queries, please contact your Sales Expert directly or email exchanges@imagemakers.co.za
